Who we are

WHO WE ARE

The Postal Customer Council® (PCC®) program is a valuable resource for business mailers, large and small. Local PCCs serve as an open channel for USPS®-to-business communication, providing information and best practices for achieving cost-effective and profitable mailing, education and training, as well as solving local challenges. Through regular meetings, educational programs, mailer clinics, and seminars, PCC members learn about the latest postal products and services that may help them grow their business.

Your local PCC offers these benefits...

Knowledge

Gain knowledge about postal products, services, and tools to improve mail quality, as well as earn a professional certificate

Innovative Ideas

Learn about promotions and incentives that raise awareness of innovative mail uses

Expert Advice

Hear about how to integrate and expand your marketing through the mail

New Sources

Find new sources for acquiring mailing lists

Networking

Network with other mailers, business mail service providers, and USPS executives and hear first-hand from others about how they use mail to be more efficient and profitable, as well as face the same challenges you face

Best Practices

Leverage best practices to improve mailing effectiveness, efficiency, and profitability

20th Annual Children’s BookFest / Good News Story

The United States Postal Service and the Broward County, Postal Customer Council (PCC) participated in the 20th Annual Children’s BookFest is partnership with the Broward County Library's 2025 Summer Learning Program. The PCC, of Broward County, stepped up to support Broward County Library's, at the West Regional Library, Plantation Florida.

The fun filled day featured workshops, presentations, and the kickoff to Summer Fun - Color Our World! Every summer Children off all ages can participate in the summer reading challenge, to win great prizes. The festival included face painting, art, music and dance performances throughout the day.

Edwin J. Vivas, Customer Relations Coordinator and Postal Administrator, emphasized the importance of strengthening partnerships between the U.S. Postal Service, local businesses, and commercial mailers. Events like these not only foster collaboration but also highlight the community’s commitment to making a difference.

On Display was the “Shel Silverstein Forever stamp” featuring artwork from one of his most famous books, “The Giving Tree” — which was published in 1964 by Harper & Row, the book is about a friendship between a motherly tree and a boy. As the child grows older, the tree gives him its shade, apples, branches and trunk. The story ends with the boy returning as an old man to rest against the tree’s stump. The bestselling tale of selflessness, which is accompanied by the author’s elegantly simple black-and-white illustrations, is considered a classic of children’s literature.

Edwin J. Vivas, Customer Relations Coordinator and Postal Administrator, and Michael Bryant, Community Library Manager, Senior, from the West Regional Library, Plantation Florida.

Edwin J. Vivas, Customer Relations Coordinator and Postal Administrator, and Robert M. Ahlness, Director of Philanthropy, Broward Public Library Foundation, Broward County Florida.

Fleet Week 2025 Good News Story

Customer Relation Coordinators, Edwin Vivas of Broward County and Michelle Inman West Palm Beach Treasure Coast experienced “The Sailor’s Life” aboard the USS New York (LPD 21) Naval Fleet, for Fleet Week 2025. A Pictorial Postmark was presented as well, to recognize Fleet Week, as well as Navy and Marines celebrating their 250th birthday.

A naval fleet is a team of naval vessels, which includes warships and support ships, that function collectively beneath a single command. Naval fleets are typically organized around a specific mission or task, such as combat operation, training exercises or humanitarian relief efforts.

Naval fleets are an important tool for projecting military power across the world’s oceans and seas. They allow navies to respond to a variety of threats and challenges, from piracy and terrorism to natural disasters and territorial disputes. Naval fleets also serve as a deterrent to potential adversaries, demonstrating a country’s military capabilities and willingness to defend its interests.

Fleet organization can vary depending on the size and complexity of the mission. A typical naval fleet might include aircraft carriers, destroyers, submarines, supply ships, and other vessel as well ell as aircraft and other support assets.

The 2025 Broward & Beyond Business Conference / Good News Story

The 2025 Broward & Beyond Business Conference was a no cost business event all about learning how business can educate themselves about the resources, tools, opportunities, and community partners to that can help grow their business, expand their skillsets, build relationships, and network. The conference took place Greater Fort Lauderdale / Broward County Convention Center.
Broward & Beyond Business Conference has supported the Business Community with this annual event for 8 Years, at this event, The Postal Customer Council (PCC) of Broward County had the opportunity to network and share the different benefits and business growth opportunities the Postal Service offers. This was more than a networking event, it was the opportunity to unveil the blueprint of business growth through the synergy of postal promotions, strategic networking, and unwavering community support. The PCC accomplished more than connecting businesses; it unlocked postal promotions as a conduit for growth.
As a community service, the Postal Service offered a pictorial postmark to commemorate this local Business Conference.
During this Conference, Customer Relations Coordinators / PCC Postal Admin, Edwin Vivas, and Broward County, PCC Board Member, Robert Licari educated attendees on the various products and services the United States Postal Service has available.
We also collected several Business Leads, that will be entered into the Submit a Lead program. The PCC of Broward County, also acquired a couple new members as well during this event.
The 800 Plus attendees were pleased with the information provided, and the support provided to them from the Postal Customer Council of Broward County and from United States Postal Service

4th Annual Autism Support Walk, Opa-locka, FL (Good News Story)

The United States Postal Service as well as the Postal Customer Council of Broward County showed its support for the 4th Annual Autism Support Walk in Opa-locka, FL to raise awareness of the Autism Spectrum Disorder (ASD), a group of developmental disorders that affect social, communication and behavioral skills.

Postmaster, Opa-Locka Post Office¸ Richard A. Elam and Customer Relations Coordinators, South Florida District, Edwin J Vivas joined the South Florida School of Excellence and Autism School of Excellence for the 4th Annual Autism Support Walk this April in Opa-locka, FL.

During the event, Mr. Elam and Mr. Vivas, interacted with the community and provided United States Postal Service coloring books and crayons to the students.

Mr. Elam, himself participated in the walk from the Opa-Locka City Hall to Sherbondy Park.

While there is no medical test to diagnose ASD, but doctors can reliably evaluate a series of behavioral, emotional, and developmental skills. Although there is no cure, early intervention and treatment services can improve development throughout life.

As a community service, The United States Postal Service™ offered pictorial postmark to commemorate the FT-LauderdaleCon on Janaury 5, 2025, at Embassy Suites Hotel, Covention Center, Fort Lauderdale, FL

FT-LauderdaleCon - Pop Culture Show Fun for the Whole Family! FT-LauderdaleCon, it was collectors Mecca pop culture convention hosted in Fort Lauderdale, Florida.

FT-LauderdaleCon - Pop Culture Show, hosted a Cosplay Contest. Four different contests were hosted, for Best Video Game/Comic, Best TV/Movie, Best Anime/Original Character, and Best Youth.

The FT-LauderdaleCon - Pop Culture Show; attracted hundreds of cheering fans, as well as many celebrities. Such as Tami Erin is an, best known as Pippi Longstocking star of the 1988 movie The New Adventures Of Pippi Longstocking.

Customer Relations Coordinator for the Fort Lauderdale Area, Edwin J Vivas was in attendance for the convention that took place on January 5, 2024. (Photo Attached).

During the event, we also networked with the Local Business Owners, about the Postal Customer Council (PCC) for Broward County, helping us acquire a couple of members for the PCC Of Broward County.

Thus far, we have received over 50 requests from around the world though for the FT-LauderdaleCon - Pop Culture Show Pictorial Postmark.

Winterfest Pictorial / Boat Parade Good News 2024

As a community service, The United States Postal Service™ offered pictorial postmark to commemorate the Seminole Hard Rock Winterfest Boat Parade on December 14, 2024, at Las Olas Intracoastal Promenade Park in Fort Lauderdale, FL

Winterfest has best known for its one-of-a-kind Boat Parade, that brings together the community and visitors from around the world. Furthermore, the Winterfest Foundation, which is considered a nonprofit organization supports education, provides support for other charitable sectors in the South Florida, arts, and culture in public place as well as water safety events.

The Winterfest Parade attracts more than 1,000,000 cheering spectators along a 12-mile parade route, the largest, one-day, live audience event in Florida and the seventh-largest one-day spectator event in the country.

Customer Relations Coordinator for the Fort Lauderdale Area, Edwin J Vivas, and Customer Relations Specialist Taphine Wilcox were in attendance for the parade that took place on December 14, 2024. (Photo’s Attached). During the event, we also networked with the Local Business Owners, about the Postal Customer Council (PCC) for Broward County, helping us acquire a couple of members for the PCC Of Broward County.

Thus far, we have received over 150 requests from around the world though for the Seminole Hard Rock Winterfest Boat Parade

TNLCOC Breakfast

Nature's Symphony

Breathtaking colors of our planet

Faces of Humanity

Portraits of people from around the globe

Sands of Time

Stark beauty of desolate dunes

Beyond Boundaries

Visual odyssey across continents

FLL Air show 2024

New ParagrCustomer Relations Coordinator, Edwin Vivas represented the United States Postal Service, the Miami Dade County Postal Customer Council (PCC), the PCC of Broward County and the PCC of the Palm Beaches and Treasure Coast at a recent Biz Perks event sponsored by the Fort Lauderdale, FL, Chamber of Commerce.

This networking event took place at The Salvation Army of Fort Lauderdale, the Salvation Army directly assists families in many ways, including camps and recreation programs, food assistance, holiday programs, housing aid and activity centers.

Biz Perks offers a networking opportunity coordinated by the Chamber’s Small Business Council the third Friday of every month. I shared information on products and services and promoted the benefits of PCC membership. The Tri-County PCCs were on site to promote the USPS brand and recruit new PCC members. aph

South Florida Area PCC Classic Golf Tournament 2023 / Good News Story

The Postal Customer Council's (PCC) of Broward County, Miami Dade, and the West Palm Beach & Treasure Coast and mission is to foster a close working relationship between the U.S. Postal Service, Business Community, and Commercial Mailers. The South Florida Postal Customer Councils and the Tamarac North Lauderdale Chamber of Commerce co-hosted the Puro Clean Classic Golf Tournament at the Woodmont Country Club, Tamarac Florida.

It was a great day to be on the golf course with sunny skies and a slight breeze. This was a friendly competition among the players and lots of fun; all participants were winners and received great give-away gifts. (First from left to right Business Lead Development Specialist, Pat O Brady, Customer Relations Support, Gener Talicol, and Customer Relations Coordinator (CRC), Edwin J Vivas for the Postal Customer Council of Broward County).

Breast Cancer Awareness / Stamp Dedication 2023 / Cleveland Clinic

Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County. On October 11, 2023, dedicated a special semi postal stamp to create awareness about Breast Cancer and the much-needed funds to help fight it. The Postal Service — which was built on a foundation of service to the public — has used our stamp program throughout history to pull the nation together around important health issues like Breast Cancer Awareness. In 1998; we issued a Breast Cancer awareness stamp, these stamps are semi postal, which means the price covers the First-Class single-piece postage rate at the time of purchase — plus an amount to fund the designated cause.

From left not right Dr. Conor Delaney, President of the Florida Market with Cleveland Clinic, Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County, Dr. Zeina Nahleh, Regional Chair for Hematology-Oncology and Director of the Maroone Cancer Center with Cleveland Clinic.

During this event, Cleveland Clinic provided Educational Health Talks, such as what can reduce the risk for breast cancer, when should someone have their first mammogram, and helpful tips to improve your well-being.

Fort Lauderdale Chamber of Commerce Biz West Perks Members attended the event, to support this great cause.

FITCE 2023 - Florida International Trade & Cultural Expo Tickets, Wed, Oct 4, 2023 at 7:00 AM | Eventbrite

The Postal Customer Council's (PCC) of Miami Dade, the West Palm Beach & Treasure Coast and Broward County mission is to foster a close working relationship between the U.S. Postal Service and commercial mailers. The Southern Area’s PCC’s goal is to share information about new and existing Postal Service business products, programs, services, and procedures. Through focused educational programs, the PCC strives to help industry members and their organizations grow and develop professionally.
Please join us at Florida International Trade & Cultural Expo for a unique opportunity to engage high-level government leaders, international trade experts, and delegations from around the world. This is a great opportunity to participate in dialogues relating to international trade, foreign direct investment, and culture.

Photo Booth Pictures

We Will Never Forget

On the anniversary of 9/11 attacks, We Will Never Forget. Many communities gathered to pay tributes to the heroes and victims of that fateful day while reaffirming the commitment to safety. Fort Lauderdale Airport was a place of remembrance, resilience, and unity. The USPS could not fall short and participated donating our Heroes Stamp featuring the first responders that flew the American flag over ground zero. Thanks to the dedication of individuals in Transportation Security Administration (TSA), Broward Sheriff’s Office (BSO), Customs & Border Protection (CBP) and people of the community. The day began with a solemn gathering at the airport’s 9/11 memorial, a place where the aviation community paid tribute to the heroes and victims of that tragic day. The airport’s honor guard presented the colors, the Dillard Center for the Arts Vocal Program sang the national anthem, uniting the crowd in a shared sense of patriotism. Mark Gale, CEO/Director of the Broward County Aviation Department with a somber tone, addressed the attendees, highlighting the significance of this day for the aviation industry and the broader community. He emphasized the enduring commitment to passenger safety, and how 9/11 had reshaped the way airports operated. Gale also expressed gratitude to the dedicated professionals who work tirelessly to ensure the safety of all travelers. Monica Cepero, Broward County Administrator remember the dreadful day and praised the resilience of the airport staff who face the daily challenges and unwavering dedication. Mayor, Lamar Fisher of Broward County, acknowledged the impact of the attacks on the local community and how it inspired a collective resolve to stand strong against adversity. He stressed the importance of unity and collaboration among agencies to maintain safety and security. Dylan DeFrancisci, Port Director CBP, spoke about the pivotal role Customs and Border Protection in safeguarding the nation’s borders and airports. He emphasized the continuous efforts to enhance security protocols while facilitating legitimate travel and trade. Jason Martin, TSA Federal Security Director, shared insights into the agency’s commitment to ensuring the safety of air travel. He recognized the sacrifices made by TSA officers and their dedication to upholding the highest standards of security. BSO Colonel Nichole Anderson, representing the Broward Sheriff’s Office, addressed the crowd. She discussed the integral role law enforcement

FLL Will Never Forget Patriot Day Commemoration, September 11

Broward County Chamber of commerce seniors event.

City skyline

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Birthday Sparks

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Fashion Magazine

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Blurred Lines

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Social Impact Council Breakfast at the Greater Fort Lauderdale Chamber of Commerce