About Us
Postal Customer Council (PCCBC) is a local and national network of business mailers, mail industry representatives, and USPS representatives. PCCBC met on a regular basis to discuss and resolve local mailing issues, improve communications between the Postal Service to establish effective networking platform and develop content rich education programs for businesses and mailers by promoting seminars and workshops. Postal Customer Councils consist of postal leaders and business mailers who work together to promote the value of mail, address mailing concerns, and exchange ideas to maximize the benefits of postal products, programs, and services. Through regular meetings, educational programs, and seminars, PCC members learn about the latest postal products and services that will help them grow their business. Though most PCC members include large business mailers, government agencies, and business mail service providers, small businesses can benefit from PCC membership, too.
PCC membership consists of both Postal Service employees and representatives of the mailing industry. Membership is open to all business mailers who use the services of the Postal Service within the sponsoring Postal Service manager’s geographic area. The terms “business mailers” and “businesses” as used in this document include commercial mailers, non-profit organizations, service bureaus, and other types of business enterprises that use the mail, including those that may be individuals or sole proprietorships, but the terms are not meant to include residential mailers. A business mailer may be a member of more than one PCC, but he/she cannot be an officer or Executive Board member of multiple PCCs.Postal Service employees will join the PCC membership and participate as determined by the Postal Service and in accordance with the needs of the individual PCC.
PCCs are postal-sponsored organizations. Mailing industry members acting on behalf of the PCC are not federal employees and are not authorized to act on behalf of the Postal Service nor authorized to legally bind the Postal Service by any of their acts or omissions. Industry members of the PCC are authorized to act on behalf of the PCC only as set forth in this Publication. While participating in the PCC, industry members must continue to serve the PCC Mission.
Competitors may become PCC members, but competitors may not serve on Executive Boards, PCC Committees, or as officers and may not exhibit at vendor shows or other PCC functions and may not promote or sell their products and services at PCC functions of any kind or give presentations at PCC events and meetings. Donations to the PCCs and sponsorships of PCC events by competitors are also prohibited. A competitor is an individual or company or other entity or association that promotes, sells or acts in support of products or services that compete with Postal Service products and services, even if such individual or entity is also a business partner of the Postal Service. A competitor includes those entities that are directly or indirectly, wholly- or partially-owned subsidiaries of a competitor and any individual employed by a competitor or the wholly- or partially-owned subsidiary of a competitor. A competitor may also include an individual, company or other entity or association that partners with a competitor.
While participating in or attending any PCC event, employees of the Postal Service are on official duty. Accordingly, Postal Service employees must adhere to all applicable laws and regulations related to federal employment, including but not limited to, the Standards of Ethical Conduct for Employees of the Executive Branch found at 5 C.F.R. Part 2635, et seq.. Industry PCC members may be subject to professional rules of conduct governing their professions or professional licenses, business or industry codes of conduct or industry affiliations. The Postal Service expresses no opinion as to such other rules or regulations or their applicability to industry PCC members while engaging in PCC activities.
PCCs may not take part as an organization in any form of political activity or lobbying. Questions about these restrictions should be referred to the Postal Service Law Department by contacting either a Field Law Office or the Ethics and Federal Requirements Section at Headquarters.
New ParagrCustomer Relations Coordinator, Edwin Vivas represented the United States Postal Service, the Miami Dade County Postal Customer Council (PCC), the PCC of Broward County and the PCC of the Palm Beaches and Treasure Coast at a recent Biz Perks event sponsored by the Fort Lauderdale, FL, Chamber of Commerce.
This networking event took place at The Salvation Army of Fort Lauderdale, the Salvation Army directly assists families in many ways, including camps and recreation programs, food assistance, holiday programs, housing aid and activity centers.
Biz Perks offers a networking opportunity coordinated by the Chamber’s Small Business Council the third Friday of every month. I shared information on products and services and promoted the benefits of PCC membership. The Tri-County PCCs were on site to promote the USPS brand and recruit new PCC members. aph
South Florida Area PCC Classic Golf Tournament 2023 / Good News Story
The Postal Customer Council's (PCC) of Broward County, Miami Dade, and the West Palm Beach & Treasure Coast and mission is to foster a close working relationship between the U.S. Postal Service, Business Community, and Commercial Mailers. The South Florida Postal Customer Councils and the Tamarac North Lauderdale Chamber of Commerce co-hosted the Puro Clean Classic Golf Tournament at the Woodmont Country Club, Tamarac Florida.
It was a great day to be on the golf course with sunny skies and a slight breeze. This was a friendly competition among the players and lots of fun; all participants were winners and received great give-away gifts. (First from left to right Business Lead Development Specialist, Pat O Brady, Customer Relations Support, Gener Talicol, and Customer Relations Coordinator (CRC), Edwin J Vivas for the Postal Customer Council of Broward County).
Breast Cancer Awareness / Stamp Dedication 2023 / Cleveland Clinic
Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County. On October 11, 2023, dedicated a special semi postal stamp to create awareness about Breast Cancer and the much-needed funds to help fight it. The Postal Service — which was built on a foundation of service to the public — has used our stamp program throughout history to pull the nation together around important health issues like Breast Cancer Awareness. In 1998; we issued a Breast Cancer awareness stamp, these stamps are semi postal, which means the price covers the First-Class single-piece postage rate at the time of purchase — plus an amount to fund the designated cause.
From left not right Dr. Conor Delaney, President of the Florida Market with Cleveland Clinic, Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County, Dr. Zeina Nahleh, Regional Chair for Hematology-Oncology and Director of the Maroone Cancer Center with Cleveland Clinic.
During this event, Cleveland Clinic provided Educational Health Talks, such as what can reduce the risk for breast cancer, when should someone have their first mammogram, and helpful tips to improve your well-being.
Fort Lauderdale Chamber of Commerce Biz West Perks Members attended the event, to support this great cause.
The Postal Customer Council's (PCC) of Miami Dade, the West Palm Beach & Treasure Coast and Broward County mission is to foster a close working relationship between the U.S. Postal Service and commercial mailers. The Southern Area’s PCC’s goal is to share information about new and existing Postal Service business products, programs, services, and procedures. Through focused educational programs, the PCC strives to help industry members and their organizations grow and develop professionally.
Please join us at Florida International Trade & Cultural Expo for a unique opportunity to engage high-level government leaders, international trade experts, and delegations from around the world. This is a great opportunity to participate in dialogues relating to international trade, foreign direct investment, and culture.
We Will Never Forget
On the anniversary of 9/11 attacks, We Will Never Forget. Many communities gathered to pay tributes to the heroes and victims of that fateful day while reaffirming the commitment to safety. Fort Lauderdale Airport was a place of remembrance, resilience, and unity. The USPS could not fall short and participated donating our Heroes Stamp featuring the first responders that flew the American flag over ground zero. Thanks to the dedication of individuals in Transportation Security Administration (TSA), Broward Sheriff’s Office (BSO), Customs & Border Protection (CBP) and people of the community. The day began with a solemn gathering at the airport’s 9/11 memorial, a place where the aviation community paid tribute to the heroes and victims of that tragic day. The airport’s honor guard presented the colors, the Dillard Center for the Arts Vocal Program sang the national anthem, uniting the crowd in a shared sense of patriotism. Mark Gale, CEO/Director of the Broward County Aviation Department with a somber tone, addressed the attendees, highlighting the significance of this day for the aviation industry and the broader community. He emphasized the enduring commitment to passenger safety, and how 9/11 had reshaped the way airports operated. Gale also expressed gratitude to the dedicated professionals who work tirelessly to ensure the safety of all travelers. Monica Cepero, Broward County Administrator remember the dreadful day and praised the resilience of the airport staff who face the daily challenges and unwavering dedication. Mayor, Lamar Fisher of Broward County, acknowledged the impact of the attacks on the local community and how it inspired a collective resolve to stand strong against adversity. He stressed the importance of unity and collaboration among agencies to maintain safety and security. Dylan DeFrancisci, Port Director CBP, spoke about the pivotal role Customs and Border Protection in safeguarding the nation’s borders and airports. He emphasized the continuous efforts to enhance security protocols while facilitating legitimate travel and trade. Jason Martin, TSA Federal Security Director, shared insights into the agency’s commitment to ensuring the safety of air travel. He recognized the sacrifices made by TSA officers and their dedication to upholding the highest standards of security. BSO Colonel Nichole Anderson, representing the Broward Sheriff’s Office, addressed the crowd. She discussed the integral role law enforcement
FLL Will Never Forget Patriot Day Commemoration, September 11
Career Day / Pines Charter East Campus Elementary / Good News Story
The Pines Charter East Campus Elementary hosted their annual Career Day in Pembroke Pines, Florida. Broward County, Customer Relations Coordinator, (CRC) Edwin J Vivas, Fort Lauderdale VMF Auto Technician, Carlos Lopez, Miami-Dade County, Customer Relations Coordinator, Yanes Legra, and Postal Customer Council Board Member/Executive Director of Sales for PCI, Nelson Penalver were guest speakers for Pines Charter East Campus Elementary. The CRS’s Mr. Vivas and Ms. Legra explained to the children the everyday functions that Broward and Miami Dade County areas deal with. Mr. Vivas added what the mail carriers do to keep themselves safe from dogs and make sure they deliver mail in a safe manner. Auto Technician, Carlos Lopez also added how they make sure all postal vehicles are maintained to keep the mail flowing and our mail carriers safe. Mr. Lopez also reminded the children to please stay a safe distance away from all postal vehicles. Mr. Penalver, explained how every company relies on the United States Mail Service for critical functions, including printing and sending invoices, marketing campaigns, and other important communications. Mr. Penalver explained the Partnership, between the United States Postal Service, PCI, and The Postal Customer Council of South Florida.
The Pines Charter East Campus Elementary students really enjoyed learning all the ins and outs that occur in all South Florida Post Offices.
Left to right,
Postal Customer Council Board Member / Executive Director of Sales for PCI, Nelson Penalver, Fort Lauderdale VMF Auto Technician Carlos Lopez, Miami-Dade County, Customer Relations Coordinator, Yanes Legra, and Customer Relations Coordinator, (CRC) Edwin J Vivas
Neighbors 4 Neighbors Carousel of Giving 30th Anniversary Celebration / Stamp Dedication / Good News Story
Customer Relations Coordinator, (CRC) Edwin J Vivas (Left) for the United States Postal Service for the Greater Fort Lauderdale Area as well as the Administrative Staff for the Postal Customer Council for Broward County.
Mr. Vivas was pleased to represent the Postal Service to honor one of our commemorative stamps, during the Neighbors 4 Neighbors Carousel of Giving 30th Anniversary Celebration. Held at the beautiful Carousel Club at Gulfstream Park, Hallandale Beach.
Neighbors Helping Neighbors was originally created in 1992 in the aftermath of Hurricane Andrew by WCIX – Channel 6 as a relief effort. The program had such an overwhelming response that Neighbors Helping Neighbors became Neighbors 4 Neighbors, a separate 501c3 nonprofit that continued to be an important resource for all individuals and families facing everyday crises.
Let’s Celebrate! features an array of colorful circles in varying sizes arranged in a random pattern. The letters in the word “celebrate,” cast in a dark green hue, appear inside several bright circles. On this occasion, I presented the Let’s Celebrate Stamp issued in 2020 to Neighbors 4 Neighbors. In attendance were various Business Professionals as well as President & CEO, Katy Meagher, for Neighbors 4 Neighbors. (pictured in the photo-right)
PCC Highlighted Events
Customer Relations Coordinator, Edwin J Vivas (left) for the United States Postal Service for the Greater Fort Lauderdale Area as well as the Administrative Staff for the Postal Customer Council for Broward County and President, Renée K. Quinn (right) for QuinnProQuo
We were pleased to represent the Postal Service to honor one of our commemorative stamps. During the 23rd Annual Riverwalk Fort Lauderdale Tribute recognizes community leaders for their many contributions to the beautification of the various parks within the Fort Lauderdale Area. We presented the one of the Stamps from the Thank You Stamp Collection to the honorees. In attendance were various Business Professionals and the Greater Fort Lauderdale Mayor Dean J. Trantalis.
The Broward & Beyond Business Conference was held this past Friday at the Signature Grand in Davie, FL. This brought great opportunities for small businesses to network, learn how to promote their business and stay updated on the industry trends. The Miami Dade County PCC, PCC of Broward County and the Palm Beaches and Treasure Coast administrators were available to promote each PCC and the benefits that being part of a PCC brings to their business. Guest speakers included the Press, Jacqueline Jimenez, Vice President of Multicultural Business & Community Engagement for Visit Lauderdale, Neki Mohan, Director of Marketing and Communications, Paula Mescolin, and President and CEO of Mosaic Group, Ann Marie Sorrell. The attendees had the pleasure of hearing from Aisha Bowe who is a former Nasa Rocket Scientist, Founder and CEO of Stemboard & Lingo. The Broward & Beyond Business Conference was a big success. All the attendees had the opportunity to grow both professionally and individually.
Pictured above: CRC, Yanes Legra with Pat OBrady, Business Lead Development Specialist
Pictured above: (left) Jacqueline Jimenez, Neki Mohan, Paula Mescolin and Ann Marie Sorrell
Left, Aisha Bowe and Neki Mohan
Customer Relations Coordinator, (CRC) Edwin J Vivas (Left) for the United States Postal Service for the Greater Fort Lauderdale Area as well as the
Administrative Staff for the Postal Customer Council for Broward County.
Mr. Vivas was pleased to represent the Postal Service to honor one of our commemorative stamps, during the There’s No Place Like Home Gala. Held at the beautiful Tower Club in Fort Lauderdale.
The mission of the TaskForce Fore Ending Homelessness is to reach out to individuals who are experiencing homelessness and provide placement in a program that will help get them “home” in Broward County.
There are many reasons to say, “I love you” and countless ways to show you care. This particular Love Stamp features graphic illustrations of flowers inspired by old European folk art. Twisting vines, which hold small petaled flowers form abstract heart shapes. On this occasion, I presented the Love Stamp issued in 2022 to TaskForce Fore Ending Homelessness. In attendance were various Business Professionals as well as Chief Executive Officer, Carl Falconer, for the TaskForce Fore Ending Homelessness. (pictured in the photo - right)
Bob Licari Co-Chair of the Broward Postal Customer Council and Active Executive Board Member for over 30 years.
USS Cole on service barge after attack in Yemen October 12th 2000
The Miami Dade County PCC (MDCPCC) and PCC of Broward County attended the grand opening of Profile Aesthetics and Wellness in Wilton Manors.
This was a great networking and interaction event with the business community. Pictured below in the center, Victor addressed the importance
of the business community joining forces to provide a better service to each community in our area. Lamont DeJarnett, manager of USPS sales
dept (bottom left) spoke to a business owner about the services the Postal Service can provide to small businesses.
Lamont DeJarnett (left) USPS sales manager pictured on the left with one of the business attendees.
(right picture) CRC, Yanes Legra MDCPCC and CRC, Edwin Vivas PCC of Broward County
From Left to right:
Edwin J Vivas, Customer Relations Coordinator, for the PCC Of Broward County
Yanes Legra, Customer Relations Coordinator, for the PCC Of Miami Dade
Ariadna Garcia, Business Service Network Representative
Lamont DeJarnett (left) USPS sales manager pictured on the left with one of the business attendees.
CRC, Yanes Legra MDCPCC and CRC, Edwin Vivas PCC of Broward County
Customer Relations Coordinator, (CRC) Edwin J Vivas (Center Stage) for the United States Postal Service for the Greater Fort Lauderdale Area as well as the Administrative Staff for the Postal Customer Council for Broward County.
Mr. Vivas was pleased to represent the Postal Service to honor one of our commemorative stamps, during the Red Dress Dress Red Gala hosted by the World AIDS Museum on February 4, 2023. Held at the beautiful Design Center of the Americas.
The World Aids Museum was built to raise awareness and eradicate stigma of HIV/AIDS by documenting the history, remembering those who have suffered, educating people about the disease, enlightening the world to this continuing tragedy and empowering the survivors.
There are many reasons to say, “I love you” and countless ways to show you care. This particular Love Stamp features graphic illustrations of flowers inspired by old European folk art. Twisting vines, which hold small petaled flowers form abstract heart shapes. On this occasion I presented the Love Stamp issued in 2022 to The World Aids Museum organization. In attendance were various Business Professionals as well as American Idol Season 10 Alum Matthew Darren.
Breast Cancer Awareness Month is an annual worldwide campaign that increases awareness on multiple levels about the most common cancer diagnosed in U.S. women each October. Breast Cancer Awareness Month reminds women (and men) that part of their regular self-care routine should including self-monthly exams.
Costumer Relations Coordinator, (CRC) Fort Lauderdale Fl, Edwin J Vivas and West Palm Beach A/CRC Michelle P Inman, attending The Breast Cancer Awareness Stamp Dedication at the Pride Center, Wilton Manors.
The Breast Cancer Research semi postal that first issued in July of 1998, was presented to the Pride Center at Equality Park whose mission is to provide a welcoming, safe space–an inclusive home–that celebrates, nurtures and empowers the LGBTQ+ communities. The Pride Center is a major site for HIV testing, prevention, outreach, education, healthcare linkage, support, recreational activities, healthy aging seminars, cultural and counseling. Costumer Relations Coordinator, Fort Lauderdale Fl, Edwin J Vivas, (Left) and Chief Executive Officer for the Pride Center at Equality Park, Wilton Manors.
From left to right, Dennis Dean, owner of Hotspots Art Gallery, Oakland Park Florida, Kim Praitano, President & CEO of Gilda’s Club of South Florida and Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County. On October 2, 2022 we did a special semi postal stamp dedication to raise awareness about Breast Cancer and the much-needed funds to help fight it. The Postal Service — which was built on a foundation of service to the public — has used our stamp program throughout history to pull the nation together around important health issues like Breast Cancer. In 1998; we issued a Breast Cancer awareness stamp, these stamps are semi postal, which means the price covers the First-Class single-piece postage rate at the time of purchase — plus an amount to fund the designated cause.
From left to right, Dennis Dean, owner of Hotspots Art Gallery, Oakland Park Florida, and Edwin Vivas, Customer Relations Coordinator and Postal CO Chair for the Postal Customer Council of Broward County.
On Thursday September 22, 2022, the Miami Dade County PCC, Broward County PCC and the Palm Beaches & Treasure Coast PCC hosted the National PCC Day event “Facing the Future Together.” This was an event filled with educational information, starting with our, Postmaster General, Louis Dejoy’s message , CIO Pritha Mehra, our Inspectors Blanca Alvarez and Ivan Ramirez and last but not least Scott Filhaber. Our topics included the future of the Postal Service, the different services the postal service can provide our business customers, keeping yourself safe from fraud and marketing to millennials. In attendance, we had international delegates and VP speakers. The administrators and management team showed their support. There were a total of 82 postal and industry attendees, making it a successful event.
Pritha Mehra
Chief Information Officer and Executive VP
Jean Lovejoy
District Manager
Mike Cook
Director of Customer Relations
International Postal Affair Specialist (PAS) and International Delegates:
Jerome Giles (PAS) Guillermo Raymond (Aruba), Lincoln Allen (Jamaica), Marsha Price (Belize), Peter Bethell, Mabelene Miller and, Stephen Whylly(Bahamas) and London Shepherd (PSA)
Postal Management Team (front) Juan Nadal, Michael Vecchitto, Mike Cook, Orlando de la Osa, Damon Coquillette, Jim Walker, (back) Frank Mariano and Kristopher Novy
USPS Direct : 954-527-3298
Email : edwin.j.vivas@usps.gov
Address : 1900 West Oakland Park Blvd,
Fort Lauderdale, Florida 33310
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Sat - Sun Closed
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